Terms & Conditions

Welcome to Kylie Symeoy. By accessing this website, purchasing coaching services, joining a membership, or participating in any programs offered by Kylie Symeoy, you agree to the following Terms & Conditions:

1. About Our Services

Kylie Symeoy provides ADHD wellness coaching, educational resources, memberships, digital products, workshops, and related services designed to support wellbeing and personal development.

Our coaching is educational and supportive in nature and is not a substitute for medical, psychological, psychiatric, or other professional healthcare services.

2. Medical Disclaimer

The information provided on this website and during coaching sessions is intended for educational purposes only.

You acknowledge that:

  • Coaching does not diagnose, treat, or cure medical or mental health conditions.

  • You remain responsible for your own healthcare decisions.

  • You should consult your doctor or qualified healthcare professional before making significant changes to your nutrition, exercise, medications, or lifestyle.

  • If you are experiencing a medical or mental health emergency, seek immediate professional assistance.

3. Client Responsibility

Successful coaching requires your participation and commitment.

By working together, you agree that you are responsible for:

  • Your own decisions and actions

  • Implementing any strategies discussed

  • Seeking medical advice when appropriate

  • Communicating honestly throughout the coaching relationship

While every effort is made to support you, specific results cannot be guaranteed.

4. Payments

Payment is required before coaching sessions, memberships, or programs commence unless otherwise agreed in writing.

All prices are listed in Australian Dollars (AUD).

5. Cancellations & Rescheduling

If you need to cancel or reschedule a coaching session, please provide at least 24 hours' notice.

Sessions cancelled with less than 24 hours' notice may be forfeited or charged in full, except in exceptional circumstances at our discretion.

6. Memberships

If you join a monthly membership:

  • Membership fees are billed automatically according to your selected plan.

  • You may cancel your membership at any time.

  • Cancellation will prevent future billing but does not refund payments already made.

  • Access remains available until the end of your current billing period unless otherwise stated.

7. Digital Products

Due to the nature of digital products, downloads, templates, guides, and online resources are non-refundable unless required under Australian Consumer Law.

8. Refund Policy

Coaching services, workshops, and memberships are non-refundable once commenced.

If you believe exceptional circumstances apply, please contact us so we can discuss your situation.

Nothing in these Terms excludes your rights under Australian Consumer Law.

9. Intellectual Property

All content on this website, including:

  • Workbooks

  • Downloads

  • Videos

  • Coaching materials

  • Podcast content

  • Blog articles

  • Graphics

  • Branding

remains the intellectual property of Kylie Symeoy unless otherwise stated.

You may not reproduce, distribute, modify, or sell any content without written permission.

10. Confidentiality

Your privacy is important.

Information shared during coaching sessions will remain confidential except where disclosure is required by law or where there is a serious risk of harm to yourself or others.

11. Website Use

You agree to use this website lawfully and not engage in any activity that may interfere with its operation or security.

12. Limitation of Liability

To the maximum extent permitted by law, Kylie Symeoy is not liable for any loss, injury, or damages arising from your use of this website, coaching services, digital products, or educational materials.

13. External Links

This website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or availability of external websites.

14. Changes to These Terms

These Terms & Conditions may be updated from time to time without prior notice.

The latest version will always be available on this website.

15. Contact

If you have any questions about these Terms & Conditions, please contact:

Kylie Symeoy

Email: kylie@kyliesymeoy.com.au